Privacy Policy

Last Updated: August 2026

The Seasonal Porch Collective (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, request a seasonal installation, or otherwise communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you submit an inquiry, request an installation, complete a form, communicate with us, make a payment, or otherwise interact with our website or services.

Depending on how you interact with us, this information may include:

Your name
Email address
Telephone number
Property or installation address
General location
Information about your home, porch, or property
Package and service preferences
Requested or preferred installation dates
Information included in messages or inquiries you send to us
Transaction and payment-related information, when applicable
Any other information you voluntarily choose to provide

Our website and the services that support it may also automatically collect certain technical information when you visit, such as your IP address, browser type, device information, operating system, referring pages, pages visited, and information about how you interact with the website.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Review your information and requested services
Determine service and installation availability
Prepare for and coordinate seasonal installations
Communicate with you regarding your inquiry, installation, or services
Process deposits, payments, or other transactions, when applicable
Provide customer service and support
Maintain our business and customer records
Improve our website, services, and customer experience
Monitor the performance and security of our website
Send promotional or marketing communications when you have elected to receive them
Prevent fraud, misuse, or other unlawful activity
Comply with applicable legal, regulatory, tax, accounting, or contractual requirements

We do not sell your personal information.

Website Hosting & Service Providers

Our website is hosted on the Wix platform. Wix provides the online platform and related technology that allow us to operate our website and offer our services.

Information submitted through our website may be processed or stored through Wix and its associated systems and service providers.

We may also use trusted third-party service providers to assist us with services such as website hosting, analytics, communications, email marketing, payment processing, scheduling, forms, customer management, and other business operations.

These service providers may have access to information as reasonably necessary to perform their services for us and may maintain their own privacy policies and practices.

Payments

If you make a deposit or payment through our website or a third-party payment provider, your payment information may be collected and processed by the applicable payment processor.

We may receive transaction-related information, such as payment status, amount, date, and identifying information associated with the transaction. Payment processors handle payment information according to their own privacy policies and security practices.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the website, maintain security, measure website performance, and, where applicable, support analytics or marketing activities.

Some cookies may be essential to the operation of the website, while others may be used for functionality, analytics, or marketing.

Where cookie or privacy controls are made available through our website, visitors may use those controls to manage certain non-essential technologies. You may also be able to manage or disable cookies through your browser settings.

Please be aware that disabling certain cookies may affect the functionality or performance of portions of our website.

Third-party services or applications integrated with our website may also use cookies or similar technologies and are subject to their respective privacy practices.

How We Share Information

We may share information with trusted third parties when reasonably necessary to operate our business, provide requested services, process transactions, maintain our website, communicate with customers, or perform other legitimate business functions.

We may also disclose information when we reasonably believe it is necessary to:

Comply with applicable law, regulation, court order, subpoena, or other legal process
Respond to lawful requests from government authorities
Protect the rights, property, or safety of The Seasonal Porch Collective, our customers, or others
Detect, prevent, or investigate fraud, security incidents, or unlawful activity
Enforce agreements or protect our legitimate business interests

We may also share information with your consent or at your direction.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, or regulatory obligations.

When information is no longer reasonably necessary for these purposes, we take reasonable steps to securely delete or dispose of it when appropriate.

Information Security

We take reasonable administrative, technical, and physical measures designed to protect personal information in our possession or control against unauthorized access, use, alteration, disclosure, or destruction.

We also seek to work with service providers that maintain appropriate safeguards for the information they process on our behalf.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Your Privacy Choices

You may choose not to provide certain personal information to us. However, doing so may limit our ability to respond to an inquiry, provide a quote, reserve an installation, or otherwise provide requested services.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, where applicable.

If you receive promotional emails from us, you may unsubscribe using the instructions provided in the communication or contact us directly.

Certain information may need to be retained when required or permitted for legitimate business, contractual, accounting, tax, security, or legal purposes.

To submit a privacy-related request, please contact us at hello@theseasonalporchcollective.com

New York Residents

The Seasonal Porch Collective is based in Westchester County, New York.

We handle personal information in accordance with applicable New York requirements and maintain reasonable safeguards designed to protect the security, confidentiality, and integrity of private information in our possession or control.

If you are a New York resident and have a question or concern regarding how your information is collected, used, or protected, please contact us using the information provided below.

Children's Privacy

Our website and seasonal decorating services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under the age of 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Third-Party Links

Our website may contain links to websites, social media platforms, applications, or services operated by third parties.

Once you leave our website, the privacy practices of those third parties are governed by their own policies. The Seasonal Porch Collective is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact us:

The Seasonal Porch Collective
Westchester County, New York
hello@theseasonalporchcollective.com